We use a flat-rate, all-inclusive pricing model covering recruiting, training, payroll, insurance, supervision, uniforms, and backup coverage. No overtime charges, holiday premiums, or substitution fees — the number in your proposal is the number you pay.

Yes. Every officer is:

• State-licensed with required credentials

• Background-checked through Sterling and HireRight

• W2-employed — never subcontracted

• Fully bonded and insured

Because all officers are direct employees, our workers’ compensation, general liability, and employment practices coverage protects your property directly. Certificates of insurance are provided before service begins.

Every officer completes our Cornerstone Training Program, including:

• Advanced De-escalation — conflict resolution without escalation

• High-End Hospitality — professional tenant and visitor interaction

• Site-Specific Emergency Protocols — tailored to your property

Officers also complete site-specific onboarding covering your systems, procedures, and emergency protocols before their first shift. FLSD and F-01 certifications are provided where required.

Yes. Uniformed officers are trained in:

• Visitor screening and credential verification

• Lobby and package management

• Access control enforcement

For properties requiring a hospitality-focused approach, we also provide concierge and doorman services with additional tenant and guest experience training.

Deployment timelines depend on your property and staffing requirements:

• New clients: Consultation, planning, staffing, and deployment are typically completed within three weeks.

• Vendor transitions: We follow a structured 22-day transition plan designed to ensure uninterrupted coverage throughout the switch.

These terms describe different security assignments, certifications, and compliance roles within professional security operations. All of these roles can be performed in uniform, depending on the property and assignment — but not every uniformed guard holds specialized fire safety certifications. We assess your property, operational needs, and compliance requirements to provide the exact coverage your situation requires.

• Uniformed security guards: Visible on-site security personnel handling patrol, access control, deterrence, and incident response

• Licensed security officers: Guards operating under required state security licensing

• Unarmed guards: Security officers providing protection services without firearms

• FLSDs (F-89 / T-89): FDNY-certified Fire Life Safety Directors responsible for fire safety compliance, emergency coordination, and evacuation procedures

• Fire watch guards (F-01): Certified fire guards assigned during fire system impairments or required fire watch conditions

Every officer completes background screening, state licensing, Cornerstone Training, and W2 employment onboarding before deployment.

Royale Security Company provides built-in backup coverage. If a guard is unavailable, our operations team dispatches a qualified replacement the same shift to maintain uninterrupted coverage.

Yes. We support multi-property portfolios under a single point of contact with consistent staffing standards, reporting procedures, and operational oversight across every location.

W2-employed officers are directly managed, trained, insured, and supervised by Royale Security Company — unlike subcontracted guards. This improves accountability, reduces turnover, and provides stronger liability and insurance protection for your property.